null

COVID-19 Update

We're in this together

Here at Big Girls Don't Cry Anymore we're always working hard to ensure our staff and customers are happy, healthy and safe. Now, in this time of COVID-19, we're working particularly hard to make sure we're up-to-date with the most efficient COVID-19 measures as the health and safety of our BG Family is paramount. Not only that, we want to make sure your shopping experience with Big Girls is just as wonderful as it's always been, while it may look and feel a little different, our customers are still our main priority! xx

So you may ask, what are we doing?

We are:

  • Ensuring all our staff have completed Australian Government provided Covid-19 Infection Control Training
  • Practicing social distancing, of 1.5m, in all areas of the workplace
  • Adhering to personel density requirements of 1 person/4m2
  • Providing a safe and clean work environment for our customers and employees through cleaning measures
  • Ensuring hand sanitiser is provided to all our customers and employees
  • Encouraging contactless payments at all our POS

We are also providing an even better 'Shop from Home' experience through:

  • Online Shopping at www.brastogo.com.au
  • Virtual Fitting (more details at Virtual Fittings)
  • Online Chat on the webiste should you need to ask questions about items before or after purchase
  • Phone availablity, should you want to discuss any matter, we're always happy to chat on (07) 3265 1811

 

Many of our BG Family are already utilising our 'Shop from Home' style services and as such you will find:

  • Free Shipping for all orders over $100, Australia wide!
  • 'Click and Collect' service is now available for our Brisbane customers
  • 30 Day Returns Policy (as per our Refunds & Returns Policy)
  • There are delays due to COVID-19. Not all items are available in our store. After you order we will contact you within 3-5 days about stock availability. Some items may take 2-6 weeks for delivery or in some rare cases, longer, as Australia Post are also experiencing delays

 

Our trading hours continue to be

9am - 5pm

7 days a Week

(Closed some Public Holidays)

 

We'll continue to keep you updated here as Government restrictions and changes occur.

 

Thank you for your continued support of Big Girls Don't Cry Anymore,

The BG Team

img-3362.jpg

image1-1-.jpeg  image5.jpeg  image0.jpeg 

 image2.jpeg  image3.jpeg